Legal

By accessing this website or engaging sauerApple for services, you agree to these terms. If you do not agree, do not use the site or our services. Specific engagements may be governed by a separate written statement of work (“SOW”) or master services agreement, which will control in the event of a conflict with these terms.

We provide consulting services including, but not limited to, software design and development, AI and machine learning integration, technical advisory, and related work. Scope, deliverables, timelines, and fees are defined per engagement in a written SOW or proposal.

Unless otherwise agreed in writing, invoices are due net 15 days from issuance. Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We may suspend services for accounts more than 30 days past due.

Upon full payment of all fees due under an engagement, we assign to the client all right, title, and interest in custom deliverables created specifically for that engagement, excluding (a) pre-existing materials, tools, templates, libraries, and know-how of sauerApple (“Background IP”), and (b) third-party or open-source components subject to their own licenses. We retain a perpetual, worldwide license to our Background IP and the right to reuse general skills, methods, and knowledge gained during the engagement.

Each party will protect the other’s non-public information disclosed in connection with an engagement using at least the same care it uses to protect its own confidential information, and will use it only for purposes of performing or receiving the services.

The website and all services are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or trade usage. AI-generated output may be inaccurate; clients are responsible for reviewing deliverables before relying on them in production.

To the maximum extent permitted by law, sauerApple’s aggregate liability arising out of or related to these terms or any engagement will not exceed the fees paid by the client to sauerApple in the three (3) months preceding the event giving rise to the claim. In no event will we be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility of such damages.

You agree to indemnify and hold sauerApple harmless from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of your misuse of the services, your breach of these terms, or your violation of applicable law or the rights of a third party.

These terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Subject to Section 3.3 below, the state and federal courts located in San Bernardino County, California have exclusive jurisdiction over any matter not subject to arbitration.

We may update these terms from time to time. Material changes will be posted here with an updated effective date. Your continued use of the website or services after changes take effect constitutes acceptance.

We do not sell your personal information. We may share information with service providers that help us operate the business (e.g., hosting, analytics, email, payments, source control, AI model providers), each under obligations consistent with this policy. We may also disclose information when required by law or to protect rights, safety, or property.

Delivering AI-related services may involve sending engagement materials to third-party AI model providers. We will use reasonable efforts to use providers that offer commercially standard data handling, and we will honor any project-specific data restrictions agreed in a written SOW.

We retain information for as long as needed to provide the services, meet our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information subject to these requirements by emailing andrew@sauerapple.com.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing (e.g., under the GDPR or CCPA/CPRA). To exercise these rights, contact us at andrew@sauerapple.com. We will not discriminate against you for exercising them.

We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The site and services are not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. Material changes will be posted here with an updated effective date.

If a service you prepaid for is not delivered as described in the applicable SOW or proposal, you may request a refund within 30 days of the expected delivery date. Refunds are prorated for work already completed and accepted.

If you have a concern, email andrew@sauerapple.com with details and any supporting documentation. We aim to respond within 5 business days and resolve most issues within 30 days. If we cannot resolve a dispute informally, the parties agree to resolve it through final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in San Bernardino County, California, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Each party waives any right to participate in a class, collective, or representative action. Nothing in this section prevents either party from seeking injunctive relief in court for misappropriation of intellectual property or confidential information.

Please contact us before initiating a chargeback. We will work in good faith to resolve billing issues directly. Chargebacks filed without prior contact may be contested with supporting documentation.